Current Employment Status:
Hired Part Time on Feb 2, 2024

Jacklyn

Customer/Technical Support,  Real Estate VA, Cold Caller

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Overview

Looking for part-time work (5 hours/day)

at $5.50/hour ($605.00/month)

Associates degree

Last Active

November 7th, 2024 (3 days ago)

Member Since

December 30th, 2017

Profile Description


Started my career working from home as an ISA  for a Real Estate Company based out in Florida assisting Buyer and Seller and live transfer to realtor or mortgage loan officer for 6 months. Offered a job with a local investor based out in Arizona, doing cold calling, appointment setting, and helping with Admin works for a little over 2 years.
I also have extensive training during my time in the BPO industry. I joined Financial Account as CSR  for one 1year dealing with debit cards activation, setting up pins, transaction inquiry, and calling 3rd party merchants for an unauthorized transaction. I also joined one of the biggest social media technology companies in the US as CSR/Tech Support for quite a few years.  Doing inbound and outbound calls, assisting/ troubleshooting customers with their cable, internet, and landline phones. Sending out technicians to designated customer's addresses for troubleshooting.  Also dealing with bill inquiries, refunds, and cancellation of services. Upsell for eligible accounts as part of KPIs. 

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate

Real Estate » Appointment Setting

Customer Support » Technical Support

Office and Administration » Translation

Office and Administration » Data Entry

Basic Information

Age
41
Gender
Female
Website
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Address
Bacolod, Negros Occidental
Tests Taken
IQ
Score:  82
DISC
Dominance: 7
Influence: 18
Steadiness: 45
Compliance: 29
English
C2(Advanced/Mastery)
Uploaded ID
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