Ecommerce Manager & Technical SEO Specialist | Shopify Amazon

I help businesses increase organic traffic, improve search rankings, and drive revenue through data-driven SEO and optimized product listings. By conducting comprehensive SEO audits across technical, on-page, and content performance, I identify hidden opportunities that improve visibility and search performance. Using tools like Ahrefs, SEMrush, Google Search Console, and GA4, I uncover high-impact keywords, diagnose ranking issues, and build strategies that expand organic reach and attract qualified traffic. I optimize Shopify and Amazon product listings using semantic SEO, structured content, and search intent mapping, helping products rank for the right keywords while improving conversion potential. Through structured data implementation, on-page optimization, and strategic content publishing, I ensure websites and product pages are fully optimized for search engines and users alike. I also apply image optimization, metadata refinement, and rigorous quality checks before publishing to maximize performance. Beyond initial optimization, I continuously monitor performance data and update listings based on inventory status, ranking trends, and search demand, ensuring products remain competitive, visible, and conversion-ready in evolving search landscapes.

I help eCommerce brands increase product visibility, streamline operations, and drive sustainable sales growth by combining SEO strategy with operational execution. In my current role as an Ecommerce Manager and SEO Specialist for a growing online brand, I support both daily operations and long-term growth initiatives across Shopify, Amazon, and other eCommerce platforms. My work focuses on aligning backend processes with SEO-driven optimization to ensure products are easily discoverable, operationally supported, and positioned to convert. On the growth side, I lead SEO execution and product listing optimization, conducting audits, analyzing Google Search Console data, and performing keyword research to uncover opportunities that improve organic visibility. I structure product listings using semantic SEO, search intent mapping, and modern on-page best practices, helping products rank for relevant queries while improving conversion performance. Beyond SEO, I identify operational bottlenecks and implement process improvements that help the business operate more efficiently and scale sustainably. This includes troubleshooting Shopify technical issues, resolving theme and integration problems, addressing checkout-related errors, and improving workflows through updated SOPs and CRM documentation. By proactively diagnosing issues and guiding stakeholders toward effective solutions, I help ensure that search optimization, operational systems, and customer experience work together to support consistent eCommerce growth.

I help eCommerce businesses run efficient, scalable operations while protecting revenue and improving customer experience across Shopify, marketplaces, and wholesale channels. By monitoring inventory levels, sales velocity, and FBA restock reports, I help businesses avoid costly stockouts and overstock situations, ensuring products remain available during peak demand. I coordinate with 3PL partners using WMS dashboards and Google Sheets to support accurate demand forecasting, reorder planning, and purchase order preparation, enabling smoother supply chain operations. I manage order processing and fulfillment across Shopify, marketplaces, and wholesale partners to ensure accurate, timely order handling and delivery, while resolving returns, refunds, and order exceptions quickly to maintain strong customer satisfaction. Through proactive communication with wholesalers, retailers, manufacturers, and DTC customers, I ensure clear order confirmations, shipping updates, delivery follow-ups, and service support, helping strengthen long-term business relationships and reduce support friction. On the technical side, I troubleshoot Shopify issues including themes, integrations, checkout errors, and platform configurations, ensuring the store runs smoothly. I also support Klaviyo popups, Buy with Prime integrations, and domain/DNS authentication, helping improve conversion opportunities and marketing performance. To maintain operational efficiency, I keep inboxes organized, update SOPs to streamline workflows, and maintain accurate CRM records and follow-ups—ensuring clean processes, better team coordination, and scalable operations as the business grows.

I supported vendors and buyers on the Faire marketplace by handling email-based customer service and technical support related to orders, product listings, and account issues. My role required resolving order discrepancies, fulfillment concerns, and platform-related problems while ensuring a smooth experience for both wholesale sellers and retail buyers. Beyond standard support, I assisted with product listing issues, account troubleshooting, and marketplace workflows, working closely with internal systems and tools to identify root causes and provide accurate resolutions. I regularly handled escalations, maintained clear communication with stakeholders, and ensured cases were properly documented and followed through. This role strengthened my expertise in marketplace operations, ecommerce workflows, and cross-functional problem-solving, while developing a strong foundation in wholesale ecommerce support, technical issue resolution, and professional client communication within a fast-paced marketplace environment.

On the operations side, I manage inventory monitoring, order and fulfillment workflows, and 3PL coordination to ensure accurate stock levels and smooth order processing. This includes analyzing inventory data, preparing purchase order drafts for review, monitoring expiration dates for perishable products, and supporting Amazon FBA restocking to prevent out-of-stock and operational disruptions.