Results-driven IT support and computer systems professional with 11+ years of combined experience in technical instruction, computer servicing, systems troubleshooting, customer support, and digital process improvement. Skilled in Windows installation, hardware and software diagnostics, networking, Microsoft Office 365, Google Workspace, documentation, and user support. Known for clear communication, strong problem-solving, and the ability to work independently in remote environments while delivering reliable, detail-oriented service to students, colleagues, and end users.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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