Hi, I'm Norhanna V. Macaraob. I have over 2 years of experience in customer service and healthcare insurance support, assisting patients, healthcare providers, doctors' offices, and insurance companies with eligibility and benefits verification, prior authorizations, claims inquiries, coverage verification, and insurance-related concerns. Through my experience, I have developed strong communication, problem-solving, multitasking, and administrative skills while handling a high volume of calls and ensuring accurate information is provided to clients. I am highly organized, detail-oriented, and eager to apply my healthcare support and customer service experience in a Virtual Assistant role, where I can provide reliable administrative and client support while helping businesses operate efficiently.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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