Results-driven Customer Service and Virtual Support Professional with extensive experience in customer satisfaction, customer retention, calendar management, and appointment scheduling. Skilled in delivering exceptional customer experiences by resolving concerns efficiently, building strong client relationships, and ensuring smooth day-to-day operations. Proficient in using BookingKoala to manage bookings, client communication, scheduling, recurring services, and workflow coordination. Known for strong organizational skills, attention to detail, and the ability to handle high-volume customer interactions while maintaining professionalism and efficiency. Adept at upselling services, managing feedback, and creating positive customer experiences that improve loyalty and business growth.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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