Order Management Specialist

I have hands-on experience in end-to-end order management within a BPO environment, handling order entry, processing, tracking, and issue resolution. I ensure accuracy in data, timely order fulfillment, and clear coordination with customers and internal teams.

I have a strong working knowledge of Microsoft Excel and am currently advancing my skills through structured training on Udemy. I am experienced in data entry, data organization, and basic reporting, and I am continuously improving in areas such as formulas, data analysis, and spreadsheet automation.

I have experience in customer support from both the BPO and banking industries, handling customer inquiries through voice and non-voice channels. I assist with account concerns, transactions, and issue resolution while ensuring accuracy, security, and compliance with company policies.

am an active trader in the stock and cryptocurrency markets, focusing on technical analysis, market structure, and risk management. I analyze price action, trends, and key levels to make disciplined trading decisions and manage trades effectively. I apply strict risk management strategies, including proper position sizing and stop-loss planning, to protect capital and ensure long-term consistency. My trading experience has strengthened my analytical thinking, decision-making under pressure, and ability to follow structured strategies.

am an active trader in the stock and cryptocurrency markets, focusing on technical analysis, market structure, and risk management. I analyze price action, trends, and key levels to make disciplined trading decisions and manage trades effectively. I apply strict risk management strategies, including proper position sizing and stop-loss planning, to protect capital and ensure long-term consistency. My trading experience has strengthened my analytical thinking, decision-making under pressure, and ability to follow structured strategies.