Detail-oriented and self-driven professional with 15+ years of experience in operations, quality management, and client-facing roles — now fully transitioning to remote online work. Brings strong background in real estate s
ales (property specialist), digital marketing and social media management
CORE SKILLS
Property Management<8efe80624d780eba0c6493ec45140364>
Real Estate VA Support
Data Entry & Database Management
CRM Management (HubSpot / GHL)
Cold Outreach & Lead Generation
Client Communication & Follow-Up
Google Workspace (Docs, Sheets, Drive)
Process Documentation ,SOPs and Reports
E-Commerce & Online Store Management
Digital Marketing & Campaign Management
Pipeline & Contact Management
AI Integration leveraging AI tools for automation and productivity
Active Listening, Communication and Presentation Skills
Attention to Detail, Time Management and Team Collaboration
Adaptability - handling diverse client personalities and fast-paced remote Environments
Experience: 5 - 10 years
- Reviewed and optimized production materials, packing supplies, and schedules to prevent shortages and excess storage, reducing waste and improving cost efficiency per production run. - Prepared and presented comprehensive production performance reports — analyzing output, efficiency, and quality metrics to surface improvement opportunities and drive data-informed decisions.
Experience: 5 - 10 years
Directed a team of 10 engineers and technicians, providing oversight, coaching, and performance management to maintain strict production standards, quality guidelines, and operational efficiency.
Experience: 6 months - 1 year
-Cold Outreach & Lead Generation: Proactively prospected potential buyers and sellers through cold calls, referrals, and social media outreach, consistently building and maintaining a pipeline of qualified leads. -Client Consultation & Needs Assessment: Conducted needs-based conversations with clients to understand their property requirements, budget, and timeline — matching them to suitable listings and guiding them through the decision-making process.
Experience: 1 - 2 years
• Prospected and qualified buyers and sellers through cold calls, referrals, and social media outreach — consistently building a healthy pipeline of leads.
Experience: 10+ years
: Applied root cause analysis (RCA) and implemented corrective and preventive actions (CAPA) to resolve recurring production issues, reduce downtime, and improve overall operational effectiveness.
Experience: 5 - 10 years
- Customer Quality Resolution: Supported the Quality Manager in investigating and resolving customer concerns through audits, issue validation, and detailed corrective action reports that improved customer satisfaction. - New Product Development Support: Collaborated with production and sales teams on new product trials — defining machine limits, conducting customer site runs, and identifying pre-launch risks to ensure smooth commercial rollout.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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