Detail-oriented professional with hands-on experience in dental insurance verification, claims resolution, and provider support. Skilled in identifying processing errors, gathering documentation, and escalating claims for expedited review. Strong communication, adaptability, and organizational skills, with a proven ability to work effectively in remote environments. Seeking to contribute expertise as a Virtual Dental Specialist for a U.S. dental office.
Experience: 1 - 2 years
Accurately verified patient eligibility, benefits, and claim status to support healthcare providers in delivering timely care.
Experience: 2 - 5 years
Strengthened provider relationships through clear and professional communication. Contributed to operational efficiency by consistently meeting performance metrics and service quality standards. Ensured compliance with HIPAA standards and maintained accurate records.
Experience: 1 - 2 years
Facilitated claims resolution by identifying errors, collecting missing documentation, and escalating pending claims.
Experience: 6 months - 1 year
Delivered exceptional customer support by efficiently managing flight changes, cancellations, and complex travel disruptions.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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