General Virtual Assistant |Executive and Admin Support |Data Entry & Management

Compiled, analyzed, and reported on organizational data to support strategic decision-making and improve human resource management processes. Developed and maintained detailed records and documentation to ensure compliance with company policies and regulatory requirements.

Maintained detailed and organized records of customer interactions, service transactions, and complaints to ensure compliance with company policies. Provided exceptional customer support and assistance for clients, ensuring accurate and timely resolution of service inquiries and requests. Assisted in monitoring and managing customer accounts, including billing inquiries and service modifications, to optimize client satisfaction.

Responsible for providing analytical support to enhance the efficiency and effectiveness of human resource management operations within the Philippine Air Force Human Resource Management. Compiles, extracts, and consolidates data from Unit reports and Philippine Air Force activities, particularly those related to recruitment, selection, training, and personnel administration. Reviews mission accomplishment and HR-related data to identify trends, evaluate performance, and assist in the formulation of functional standards, policies, and performance indicators aligned with Philippine Air Force objectives. Prepares comprehensive management analysis reports and ensures the systematic maintenance of analysis records and files for monitoring, evaluation, and reference. Develops charts, tables, graphs, and other visual presentation materials to effectively communicate analytical findings, support leadership decision-making, and contribute to the continuous improvement of HR systems and processes within the organization.