Paulo

Admin & Operations Virtual Assistant | CRM Management | Dispatch & Customer Supp

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $6.72/hour ($1,280.00/month)

Bachelor's degree

Last Active

June 13th, 2026 (9 days ago)

Member Since

February 16th, 2026

Profile Description

Businesses run smoother when their operations, data, and customer communication are organized. That’s where I come in.

I help business owners and teams stay focused on growth by managing the administrative and operational tasks that keep everything running behind the scenes. From organizing CRM systems to coordinating dispatch schedules and managing customer interactions, I make sure nothing falls through the cracks.

My background includes experience in customer support, B2B coordination, dispatch operations, and administrative work. I’ve handled high-volume customer inquiries, maintained accurate records, and supported technicians and internal teams to ensure smooth service delivery. These experiences taught me how to work efficiently under pressure while maintaining excellent attention to detail.

Core Skills
• CRM management and data updates
• Dispatch coordination and scheduling
• Administrative and operational support
• Customer service and client communication
• Data organization and reporting

Tools I Work With
CRM platforms, Google Workspace, spreadsheets, email systems, ticketing platforms, and task management tools.

If you’re looking for someone reliable who can keep your operations organized, your data accurate, and your team supported, I’d be happy to help.

Let’s work together to make your daily operations easier and more efficient.

Top Skills

Experience: 6 months - 1 year

• Maintain and update CRM databases with accurate customer, lead, and pipeline information • Monitor data quality, deduplication, and system integrity • Generate reports and dashboards to support sales and operations teams • Support CRM user onboarding, documentation, and training materials • Project Coordination & Operations Support • Document SOPs, workflows, and system processes • Identify opportunities for automation and efficiency improvements

Experience: 2 - 5 years

- Knowledge of CRM tools like ( Salesforce, Citrix , Bitrix , Oracle ) managing contacts, updating records, and tracking customer interactions. - Providing professional email, chat, and phone support. Skilled in handling inquiries, resolving complaints, and maintaining high customer satisfaction.

Maintain and update customer records, ensuring accurate data organization and proper tracking of leads, contacts, and client interactions.

Other Skills

Experience: 1 - 2 years

- Accurate data input, lead research, and compiling information using spreadsheets and tools. -Managing calendars, scheduling appointments, organizing files, and handling data entry with strong attention to detail.

Experience: Less than 6 months

Organize inboxes, prioritize important messages, and respond professionally to client communication

Basic Information

Age
33
Gender
Male
Website
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Address
Quezon City
Tests Taken
IQ
Score:  103
DISC
Dominance: 32%
Influence: 15%
Steadiness: 31%
Compliance: 22%
Government ID
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