Detail-oriented Travel & Booking Virtual Assistant and Operations Specialist with proven success supporting top global brands like Viking Cruises and IHG. I excel at managing complex airline, cruise, and hotel bookings, coordinating seamless itineraries, and driving revenue through strategic upselling including flight and room upgrades and value-added products like AT&T services. Experienced in Sabre GDS, financial fraud management, and delivering exceptional client service, I bring precision, proactivity, and a solutions-driven mindset to every challenge.
If you’re looking for a reliable, detail-focused professional who turns travel complexities into smooth, profitable experiences, let’s connect ,I’m ready to bring your operations to the next level.
Experience: 2 - 5 years
Microsoft Dynamics 365 | Marketing & CRM – Experienced in using Microsoft Dynamics 365 for documentation, tracking client interactions, managing records, and maintaining organized CRM workflows to support marketing and customer relationship initiatives.
Experience: 1 - 2 years
Proficient in Sabre GDS with extensive experience in flight booking, rebooking, handling last-minute flight cancellations, PNR management, schedule changes, and itinerary coordination. Skilled at using Sabre to efficiently manage reservations, resolve booking issues, and ensure smooth airline operations.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
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Davonna Willis
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