Raya

Customer Support VA | Email & Chat Support Specialist | Salesforce CRM

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 9th, 2026 (6 days ago)

Member Since

February 7th, 2026

Profile Description

I am a Customer Support Virtual Assistant who helps businesses manage customer communication, resolve inquiries efficiently, and maintain smooth daily operations.
I have hands-on experience handling high-volume support across chat, email, and phone. I managed up to 5 simultaneous chats or 8 emails per hour while maintaining accuracy and customer satisfaction. I also handled 30 to 50 inbound calls daily, providing clear troubleshooting and efficient issue resolution.
I am skilled in using Salesforce CRM, Google Workspace (Docs, Sheets, Drive), Microsoft Office (Word, Excel, PowerPoint), Microsoft Outlook, Microsoft Teams, Canva, and CapCut. I can support email and chat management, customer inquiry handling, data entry, calendar coordination, and basic content creation.
I am available for full-time work and can align with US, UK, or AU time zones. I have a dedicated home office with stable high-speed internet and backup systems to ensure consistent performance.
I am looking for a long-term role where I can support your business and become a dependable part of your team. I follow instructions carefully, communicate clearly, and make sure tasks are completed accurately and on time.

Top Skills

Customer Support

Experience: 5 - 10 years

More than six years in customer service/ technical support, assisting clients through call, chat or email.

Other Skills

Marketing » CRM » Salesforce

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Virtual Assistant

Experience: Less than 6 months

Design » Graphic Design » Canva

Experience: 1 - 2 years

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Ronda, Cebu

Tests Taken: IQ
Score: 100: DISC
Dominance: 22%
Influence: 7%
Steadiness: 42%
Compliance: 29%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”