eBay Account Manager Specialist (Sept 2020- Dec 2025)
Clinic Relations Specialist- Urban Smiles Dental Clinic (Sept 2019-Sept 2020)
Sales Supervisor/ Circuit Coach - Curves Eastwood (July 2013-June 2015)
eCommerce Customer Support Specialist | eBay & Shopify Support
I am an experienced Virtual Assistant specializing in eCommerce customer support, with hands-on experience managing high-volume eBay accounts.
In my previous role, I handled 50–100+ daily customer inquiries, including order tracking, returns, refunds, and dispute cases. I helped maintain strong seller performance metrics by responding efficiently and professionally to customers.
My strengths include:
Order management & tracking
Dispute and refund handling
Feedback management
Customer communication
Workflow organization & ticket batching
I am comfortable working independently, meeting KPIs, and managing structured workloads. I value clear expectations, organized systems, and long-term client relationships.
Currently expanding my knowledge in Shopify and multi-platform support tools to better serve growing eCommerce businesses.
I am seeking a stable, long-term role where I can contribute to operational efficiency and customer satisfaction.
Experience: 5 - 10 years
Customer Service, inbox management
Experience: 5 - 10 years
Customer Service for Drop shipping, inbox management, orders & returns processing, tracking of orders, filing of refunds & appealing defects of the store.
Experience: 5 - 10 years
eBay Customer Service for Drop Shipping. Order Processing in Amazon
Experience: 1 - 2 years
as a Front desk officer or Clinic Relation Specialist in Urban Smiles Dental Clinic, checking of Dental Insurance coverage of the patient is required so the patient is aware of their coverage.
“They're not only loyal and hardworking, they're super detail oriented!”
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