Neicol

Customer Service & Administrative VA | Communication • Training • SOP Manage

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Overview

Looking for full-time work (8 hours/day)

at $3.35/hour ($640.00/month)

Bachelors degree

Last Active

June 5th, 2026 (7 days ago)

Member Since

December 18th, 2025

Profile Description

I’m a reliable Virtual Assistant with a strong background in customer service, communication, and SOP-based workflows. I hold a Bachelor of Arts in Communication and have experience handling high-volume inquiries, resolving issues calmly, and maintaining a friendly, professional tone at all times.

I’m detail-oriented, quick to learn new systems, and comfortable with inbox management, CRM tools, documentation, and team coordination. I also have experience in content creation and basic design support using Canva. I take pride in providing excellent guest and client support and contributing to smooth daily operations.

Flexible with U.S. time zones, with reliable internet, and open to long-term work.

Top Skills

Marketing » Content Creation » Article Writing

Experience: Less than 6 months

I did my internship in The Freeman as an Entertainment Beat writer

Video Editing

Experience: 6 months - 1 year

This is my passion and I used to edit videos on my freetime and also edit in school

Coaching » Training and Development

Experience: 6 months - 1 year

I handled classed and was a trainer in a healthcare account

Other Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

I have experience in technical support, handling troubleshooting for telecommunications services including cable, internet, landline, and mobile phones.

Customer Support » Insurance » Medical Insurance

Experience: 1 - 2 years

I have 1 year and 7 months experience as Member Service Advocate in Cigna Prescription Drug Plan

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Carcar, Cebu

Tests Taken: IQ
Score: 122

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”