Computer Engineer / SAP ABAP S/4HANA Developer / SAP UI5 Dev

I have experience creating social media content such as posts, captions, graphics, and short-form videos for platforms like Facebook, Instagram, and TikTok. I can follow brand guidelines, create engaging and visually appealing content, and schedule posts consistently. I am familiar with tools like Canva, CapCut, and basic content planning. I focus on improving engagement, maintaining a consistent brand voice, and delivering content that fits the audience and goals of the page.

I have experience creating clear and easy-to-understand technical content such as user guides, manuals, SOPs, and help articles. I can explain complex information in a simple way and organize content so readers can follow it easily. I’ve worked with tools like Google Docs, MS Office, Notion, and Confluence, and I can work with teams to gather information when needed. I am detail-oriented, can work with minimal supervision, and can deliver high-quality documentation on time.

I have experience creating and editing videos for social media and marketing purposes. I work with tools like CapCut, Canva, LumaFusion, and basic video editing software to produce short videos, product clips, promotional content, and simple reels. I can follow scripts or guidelines, add text, transitions, and music, and ensure the final video is clear, engaging, and aligned with the brand’s style. I can work independently, meet deadlines, and deliver clean, ready-to-post video content.

I have experience providing technical support to customers through chat, email, and ticketing systems. I help troubleshoot software, account, and device issues by following step-by-step processes and explaining solutions in a clear and friendly way. I am familiar with tools like Zendesk, Freshdesk, Google Workspace, and basic troubleshooting for Windows, Mac, and mobile devices. I can work under minimal supervision, handle multiple tickets, and deliver quick and accurate support to customers.

I have experience providing administrative support such as managing emails, organizing files, scheduling meetings, and handling data entry tasks. I am familiar with tools like Google Workspace, MS Office, and online communication platforms. I can follow instructions well, work with minimal supervision, and complete tasks accurately and on time. I am organized, detail-oriented, and able to handle multiple tasks while maintaining good quality of work.

I have experience managing and moderating online communities on platforms like Facebook Groups, Instagram, and other social media pages. I monitor comments, respond to questions, remove spam, and ensure conversations follow the community rules. I help maintain a positive and safe environment by addressing concerns, assisting members, and keeping engagement active. I can communicate clearly, stay calm under pressure, and handle issues professionally while supporting the overall growth of the community.

I have experience creating clean, user-friendly website designs and page layouts. I work with tools like Canva, and basic build pages that are visually appealing and easy to navigate.

I have experience handling customer inquiries through email, providing clear and professional responses, and resolving issues in a timely manner.