General Virtual Assistant/Customer Service Specialist

I have a strong background in providing high-quality assistance, resolving customer issues efficiently, and maintaining a professional tone in both verbal and written communication.

With a typing speed of 60WPM, I provide fast and accurate data encoding and management using MS Excel and Google Sheets, ensuring all information is updated and error-free.

I am highly organized and experienced in handling daily office tasks, calendar management, and organizing digital files to ensure smooth business operations.

Experienced in managing professional inboxes, filtering important messages, and responding to inquiries promptly to maintain excellent communication with clients and partners.

Proficient in using Google Docs, Sheets, and Drive for collaborative projects, data management, and efficient document organization.

I am a dedicated Spanish student (Level 3) with a strong foundation in Spanish grammar and vocabulary. I am capable of translating basic to intermediate texts between English and Spanish and am committed to further improving my fluency to provide high-quality bilingual support.

I am skilled in managing schedules and coordinating with clients to ensure all appointments are set accurately and timely, maintaining a professional and organized calendar.