John
Customer Support, Sales Support & Dispatch Coordinator | Email , Phone & CRM Expe
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.99/hour ($1,080.00/month)
Bachelors degree
Last Active
June 15th, 2026 (today)
Member Since
October 24th, 2025
Profile Description
A highly driven and results-focused professional with 6 years of experience in the BPO industry, complemented by a background as a Sales Associate specializing in auto, home, and health insurance, as well as expertise as an Appointment Setter. Possesses strong skills as a Customer Support Representative, delivering voice, chat, messaging, and
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Managed customer support emails through Zendesk, responding to inquiries, troubleshooting issues, and ensuring timely resolution while maintaining professional and accurate communication.
Customer Support » Customer Service
Experience: 5 - 10 years
Handled inbound customer service calls, resolving inquiries and issues, processing refunds and product replacements, tracking orders, verifying customer accounts, and ensuring efficient and accurate resolution while maintaining a high level of customer satisfaction.
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
Delivered technical support by troubleshooting customer account issues, performing password resets, assisting users through guided walkthroughs, and providing additional assistance with account access and system navigation to ensure efficient issue resolution.
Office and Administration » Data Entry
Experience: Less than 6 months
Managed data entry operations, inputting, verifying, and updating information in databases with high accuracy and attention to detail while maintaining data integrity.
Customer Support » Sales Support
Experience: 1 - 2 years
Experienced appointment setter for boardz position services and auto/health insurance accounts, conducting outbound outreach, pre-qualifying leads, managing initial client interactions, overcoming objections, and transferring qualified prospects to licensed representatives while scheduling appointments for sales teams.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del sur
- Tests Taken
- DISC
- Dominance: 38%
- Influence: 11%
- Steadiness: 37%
- Compliance: 14%
- Government ID
- Sign Up with Pro Account to View
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