Your Reliable Client & Travel Support Specialist
3+ years of experience in customer service and travel coordination, helping clients with bookings,
Here’s how I can help you:
Video Editing
• Video editor using CapCut for clean and engaging edits• Experience editing videos as a TikTok Affiliate• Can create UGC-style content that looks natural and relatable• Produces videos optimized for TikTok and e-commerce audiences• Can showcase products through simple edits or polished promo videos<8efe80624d780eba0c6493ec45140364
• Client communication and customer support
• Data entry and file organization
• Scheduling and booking coordination
• Research and documentation
• Report creation and task tracking
• Administrative assistance
Tools I’m familiar with:
• Google Workspace (Docs, Sheets, Calendar, Drive)
• Microsoft Office (Word, Excel, Outlook)
• Canva (basic content creation)
• Trello
• CRM systems and travel platforms (Amadeus, Worldspan)
• Capcut
Why clients love working with me:
• Reliable, detail-oriented, and efficient
• Strong communication and multitasking skills
• Quick learner and adaptable in remote environments
• Committed to providing excellent service and smooth workflow
Experience: 1 - 2 years
Experience (Hotel Booking – Travel Planning) • Experienced in handling hotel bookings and reservations for international clients • Skilled in managing booking modifications, cancellations, and rebookings accurately • Ensures smooth coordination with suppliers and provides excellent customer service throughout the reservation process
Experience: 2 - 5 years
Experience (CapCut Editing – Content Creation) • Experienced in using CapCut for creating and editing short-form videos for social media platforms (TikTok, Instagram, Facebook) • Skilled in adding captions, transitions, and effects to make videos more engaging • Familiar with basic video layout, trimming, and background music synchronization • Ensures clean, high-quality outputs aligned with client or brand guidelines
Experience: Less than 6 months
Experience (GDS – Travel Planning) • Experienced in using GDS systems such as Amadeus and Worldspan for flight and hotel reservations • Skilled in ticket issuance, reissuance, cancellations, and refunds • Ensures accuracy and efficiency in managing international travel bookings and client requests
Experience: 1 - 2 years
Experience (TikTok Affiliate – Content Creation) • Experienced in creating engaging TikTok videos to promote affiliate products • Skilled in basic video editing using CapCut and Canva for aesthetic and attention-grabbing content • Knowledgeable in writing captions, adding hashtags, and using trends to increase reach and engagement • Able to analyze post performance and adjust content strategy to attract more viewers and conversions
Experience: 2 - 5 years
Experience (Flight Booking – Travel Planning) • Experienced in handling international flight bookings using Amadeus and Worldspan GDS • Skilled in ticket issuance, reissuance, cancellations, and refunds following airline policies • Ensures accurate flight arrangements and delivers excellent service for client satisfaction
Experience: 1 - 2 years
Experience (Canva – Graphic & Video Design) • Familiar with using Canva to create simple graphics and digital materials such as video invitations and social media posts • Skilled in basic layout design, text formatting, and color coordination for clean and creative outputs • Able to edit short videos and promotional content for online use
Experience: 1 - 2 years
Experience (Amadeus – Travel Planning) • Experienced in using Amadeus GDS for flight bookings, ticketing, and itinerary management • Skilled in handling cancellations, refunds, and rebookings with accuracy and efficiency • Ensures excellent customer service and smooth client experience throughout the booking process
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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