Overview
Looking for full-time work (8 hours/day)
at $6.66/hour ($1,280.00/month)
Bachelors degree
Last Active
June 22nd, 2026 (5 days ago)
Member Since
October 14th, 2025
Profile Description
Detail-oriented and results-driven professional with over 5 years of combined experience in Fraud Analyst, Customer Service, and Team Leadership. Skilled in detecting and preventing fraudulent activity, managing high-volume customer interactions, and leading operations to achieve performance goals. Proven ability to adapt in fast-paced environments, solve problems efficiently, and deliver exceptional service. Dedicated to driving accuracy, efficiency, and trust in every role I take on.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
I bring over 5 years of experience in service and support roles, including 1 year as a Caption Call Agent, 2 years as a Fraud Analyst, and 2 years as a Café Manager. These roles tave honed my communication, problem-solving, and customer service skills. I'm confident I can provide excellent support to customers and contribute positively to the team.
Office and Administration » Communication
Experience: Less than 6 months
total of 5 years experience Written and Verbal Communication skills both face to face and through phones or mails.
Office and Administration » Creative Problem Solving
Experience: 2 - 5 years
Communicated directly with clients to develop strong rebuttals against disputed charges, resulting in improved case outcomes and reduced financial loss.
Other Skills
Customer Support » Active Listening
Experience: Less than 6 months
Transcriptionist
Customer Support » Customer Service » Conflict resolution
Experience: Less than 6 months
Maintained accurate records of investigations and actions taken, ensuring full transparency and compliance.
Customer Support » Customer Service » Payment Processing
Experience: Less than 6 months
Ensuring customer did not violate any merchant’s policy regarding the payment (Investigations)
Professional Services » Forex Trading » Risk Management
Experience: Less than 6 months
Investigated claims related to product and service fraud by analyzing shipment data, customer behavior, and merchant policies (returns, cancellations, and refunds).
Basic Information
- Age
- 28
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
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