Alexis

Workforce management data, Calabrio Teleopti, Staffing reports, Credit card proc

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Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,090.91/month)

Bachelors degree

Last Active

June 10th, 2026 (yesterday)

Member Since

September 13th, 2025

Profile Description

With more than 10 years of customer service experience, I am very passionate in giving excellent client support at all times. My most recent employment with Capital One has taught me great skills in data entry, finance processes and report generation. There, I started as an account manager for High Value, High Value Elite and Small Business customers assisting them with their credit card concerns. I then got promoted as a Process Coordinator at the Governance, Analytics and Planning Dept. (Workforce Management team) which helped me practice my skills in problem solving, multitasking and working with immense pressure. Part of that role was assisting requestors with their scheduling issues by inputing data on our workforce systems. Though the roles were a bit different, both had a main goal to deliver exceptional customer satisfaction.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Customer Support » Customer Service

Experience: Less than 6 months

Other Skills

Human Resources » Workforce Management

Experience: Less than 6 months

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mandaluyong City, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”