I am a detail-oriented remote operations professional with a background in GDS-based travel support and OTA reservation management, backed by a BS in Air Transportation and hands-on production experience under Expedia Group at Teleperformance Philippines.
What I bring to the table:
• Worked live production under Expedia Group handling flight and lodging reservations, modifications, cancellations, refunds, and complex disruption cases (IRROPS/ASC) using Amadeus, Farelogix, Voyager Classic, and OneDesk daily
• Experienced in high-volume client communication via phone and
• Strong case documentation, workflow tracking, and follow-through habits built in a quality-monitored BPO environment
• Organized and self-directed — I manage multiple open tasks simultaneously without supervision and without dropping the ball
• Near-perfect English proficiency: TOEIC 985 out of 990
I am a strong fit for:
— Remote travel consultant or GDS agent roles
— OTA reservation and lodging support
— Property management and admin operations support
— Customer service and client communication roles
I am at the beginning of my remote career and I price accordingly — but I work with the discipline, accuracy, and professionalism of someone who takes every role seriously. If you need someone reliable, responsive, and ready to contribute from day one, let's talk.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.