Joan

Sales and Service Platinum Service Line Agent

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelors degree

Last Active

May 26th, 2026 (11 days ago)

Member Since

August 12th, 2025

Profile Description

Customer service professional with over 8 years of experience in airline operations, cruise reservations,
and recruitment support. Experienced in handling travel bookings, passenger services, reservation
systems, and customer inquiries in high-volume environments. Skilled in resolving customer concerns,
managing documentation, and maintaining accurate records while delivering efficient and professional
service. Seeking a Reservation Agent or Customer Experience role in the travel and hospitality industry.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Delivering personalized, high-standard assistance to elite and high-value passengers.

Customer Support » Customer Service » Conflict resolution

Experience: 5 - 10 years

Managing difficult situations calmly to achieve positive outcomes.

Office and Administration » Communication

Experience: 5 - 10 years

Interacting effectively with passengers and colleagues from diverse cultural backgrounds.

Other Skills

Office and Administration » Attention to Detail

Experience: 1 - 2 years

Ensuring accuracy in ticketing, documentation, and passenger information.

Office and Administration » Problem Solving

Experience: 5 - 10 years

Analyzing issues and implementing solutions efficiently.

Office and Administration » Time Management

Experience: 5 - 10 years

Prioritizing multiple tasks and meeting deadlines in fast-paced environments.

Customer Support » Sales Support » Ticket Booking

Experience: 1 - 2 years

Managing complex bookings, schedule changes, and special travel requests with accuracy.

Office and Administration » Adaptability

Experience: 5 - 10 years

Adjusting quickly to operational changes and unexpected issues.

Office and Administration » Travel Planning » GDS

Experience: 2 - 5 years

Amadeus, Altea) – Using global distribution systems to manage bookings, ticketing, and flight information.

Office and Administration » Team Collaboration

Experience: 2 - 5 years

Working closely with colleagues to deliver seamless passenger experiences.

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Paranaque City, NCR

Tests Taken: IQ
Score: 87: DISC
Dominance: 23%
Influence: 9%
Steadiness: 32%
Compliance: 36%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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