Flordeliza
Virtual Assistant / Customer Service / E-commerce CSS
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelor's degree
Last Active
July 13th, 2026 (6 days ago)
Member Since
August 3rd, 2025
Profile Description
Virtual Assistant | Customer Service Specialist
I am a dedicated customer service professional committed to helping businesses deliver exceptional customer experiences through reliable, empathetic, and results-driven support. With experience across e-commerce, financial services, food delivery, and B2B operations, I take pride in resolving customer concerns efficiently while maintaining a positive and professional approach.
My goal is to build trust, strengthen customer relationships, and represent each brand with integrity in every interaction. Whether managing inquiries, resolving disputes, coordinating operations, or providing administrative support, I strive to create seamless experiences that improve customer satisfaction and contribute to business success.
I believe that excellent service goes beyond solving problems—it is about listening, understanding customer needs, and consistently delivering support that reflects a company's values and commitment to quality.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 5 - 10 years
Being customer service support is not easy. You have to be patience and always put ypur self on your customers shoe in that way you will be able to understand them better and you will definitely help them like your own problem or issue.
Other Skills
Marketing » Content Creation » Social Media Content Creation
Experience: 6 months - 1 year
E-Commerce » Product Optimization
Experience: 6 months - 1 year
Enhance product titles, descriptions, and keywords for SEO, improve images and listings for higher conversions, monitor performance metrics, and implement strategies to boost visibility and sales.
E-Commerce » Product Research
Experience: 6 months - 1 year
Virtual Assistant
Experience: 6 months - 1 year
With over 7 years of experience in remote customer support across financial, retail, food delivery, and B2B accounts, I’m confident in my ability to thrive as a Virtual Assistant. My background in multi-channel communication (email, chat, voice), combined with hands-on expertise in CRM systems, helpdesk tools, and administrative platforms, has equipped me to handle diverse tasks with precision and empathy. I’m organized, proactive, and fully capable of delivering high-quality virtual assistance tailored to client needs.
E-Commerce » Ebay » Customer Support
Experience: 6 months - 1 year
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig, NCR
- Tests Taken
- IQ
- Score: 108
- DISC
- Dominance: 44%
- Influence: 11%
- Steadiness: 38%
- Compliance: 7%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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