Customer Service and Technical Support Specialist with experience handling high-volume chat and
Familiar with CRM and ticketing systems such as Zendesk and Salesforce through training and hands-on practice, with understanding of case documentation, tracking, and issue resolution workflows. Knowledgeable in data entry, order processing, and maintaining accurate customer records.
Proficient in Google Workspace, Slack, and AI tools like ChatGPT to support workflow efficiency and communication. Known for strong attention to detail, clear communication, and delivering fast, accurate, and empathetic customer support in fast-paced environments.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 1 - 2 years
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