Digital Marketing, Executive Assistant, Quality Assurance and Social Media Manag

I've always been the type of person who enjoys making sure everything is in order and up to standard. In my QA work, I carefully reviewed outputs and processes to spot errors and inconsistencies before they became bigger issues. My detail-oriented nature made it easy for me to catch even the smallest mistakes and suggest improvements to maintain overall quality. I genuinely enjoyed the process of making sure everything was accurate, consistent, and met the expected standards every single time.

I handled customer inquiries and concerns through chat and email, making sure every message was responded to promptly and professionally. I focused on resolving issues efficiently while keeping a friendly and patient tone at all times. I got comfortable managing multiple conversations simultaneously and always made sure customers left the interaction feeling heard and satisfied.

Magna Cum Laude graduate with 1 year of experience in executive support and almost 3 years of overall VA experience. Skilled in business operations, communications, scheduling, and quality assurance. Reliable, proactive, and comfortable working independently with minimal supervision.

I managed Instagram accounts by creating and scheduling content that was visually appealing and aligned with the brand's identity. I focused on growing engagement by posting consistently, using the right hashtags, and interacting with the audience through comments and messages. I kept an eye on what content performed well and used that to improve future posts and keep the account growing steadily.

I managed and maintained social media accounts by creating and scheduling content that was engaging and consistent with the brand's voice. I kept track of posts, monitored comments and messages, and made sure the page stayed active and relevant. I enjoyed the creative side of it and always made sure every post was visually appealing and targeted to the right audience.