Hi! I’m Alberto, a Virtual Assistant who helps clients manage and improve their business operations, especially in e-commerce and logistics.
With 5+ years of experience, I support online businesses by handling customer service, order fulfillment, inventory control, and backend operations.
How can I help?
• Shopify Customer Support & Store Assistance
• Order Management & Tracking
• Logistics & Inventory Coordination
• Product Listing & Store Updates
• Administrative & Data Entry Support
• Customer Communication
Tools I Use
• Shopify
• Google Workspace
• Microsoft Office
• Canva
• Photoshop
•
• Notion
• Social Media Tools
Why Hire Me?
I am highly organized, reliable, and committed to delivering accurate, high-quality work. I take ownership of my tasks and always ensure smooth and efficient operations.
My goal is to help brands stay organized, responsive, and scalable through dependable daily support.
I am also open to long-term opportunities where I can grow and contribute to your business success.
Experience: 1 - 2 years
I have hands-on experience with Shopify e-commerce operations, including managing product listings, updating store content, and handling customer inquiries through email and messaging platforms. I also do product research by identifying trending products, comparing suppliers, and analyzing market demand. I’m detail-oriented, reliable, and able to manage daily Shopify tasks efficiently to help ensure smooth store operations.
Experience: 2 - 5 years
Experienced in e-commerce operations and Shopify store management, including product listings, order processing, inventory tracking, and customer support. Skilled in email management, handling customer inquiries, and maintaining organized workflows. Also experienced with Salesforce and Locus for daily operations and logistics coordination. Detail-oriented, reliable, and committed to supporting smooth business operations.
Experience: 2 - 5 years
Proficient in Canva design tools, with experience creating simple and professional visuals for e-commerce and business support. Skilled in designing product images, social media posts, promotional graphics, banners, and basic marketing materials. Able to use templates, layouts, fonts, and color combinations to produce clean and engaging designs that support brand identity and online store presentation. Detail-oriented and capable of creating visually appealing content that is suitable for digital platforms and e-commerce use.
Experience: 2 - 5 years
Experienced in logistics management, including order tracking, shipment coordination, inventory monitoring, and delivery follow-ups. Skilled in managing order fulfillment processes, ensuring accurate shipping updates, and coordinating with suppliers and courier services to resolve delivery issues efficiently. Capable of maintaining organized logistics data, tracking inventory levels, and supporting smooth end-to-end order flow to improve operational efficiency and customer satisfaction.
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