Hi. I am Elida. I’m interested in the role. I am a dedicated individual to continuous professional development. I have prior experience as a customer service representative for 1 year and 9 months. Where I manage a travel account in retail department and satellite radio account in retention department. I am confident in managing reservations/subscriptions, modifications, cancellations, and new reservations/subscriptions. Additionally, I am an aspiring creative with a strong appreciation for aesthetics and visual presentation. While I may not yet have formal professional experience in graphic design, I have developed a solid understanding of design principles such as layout, color harmony, typography, and visual balance. I enjoy creating visually appealing designs and continuously learning new tools and techniques to improve my skills. My knowledge in basic graphic design and my eye for aesthetics allow me to create clean, simple, and visually engaging content. I am highly motivated to grow as a designer, gain hands-on experience, and further develop my creativity through real projects and continuous practice.
Experience: Less than 6 months
Managed Satellite radio account taking inbound calls from valued customers
Experience: 1 - 2 years
Chat Support managing a Travel Account
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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