Marco

Customer Service Representative

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

January 21st, 2026 (158 days ago)

Member Since

May 16th, 2025

Profile Description

Hi, I’m ---------- ---------- ---------- , a dedicated and versatile professional with experience in Customer Service, Forex Trading, and Social Media Content Creation.I’ve handled inquiries, resolved customer concerns, and maintained high satisfaction ratings as a Customer Service Representative in both voice and chat-based roles.As a Forex Trader, I specialize in analyzing market trends, executing trades, and managing risks using price action and Smart Money Concepts (SMC).I also have experience as a Freelance Video Editor & Graphic Designer, creating engaging content for businesses and brands, especially for Facebook and Instagram.With a strong eye for detail, problem-solving skills, and the ability to work independently, I’m confident in delivering results for clients in both e-commerce and digital marketing spaces.Skills:• Social Media Marketing (Facebook & Instagram)• Meta Ads Manager & Canva• Product Research & Trend Hunting• Graphic Design & Video Editing• Customer Support (Chat/Email/Voice)• Forex Trading & Market Analysis• Time Management & AdaptabilityI’m excited to bring value to your team and help your brand grow. Let’s work together!

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Over 2 years of experience handling customer concerns via chat and phone in a BPO setting. Skilled in resolving inquiries, complaints, and technical issues.

Marketing » Market Research

Experience: 1 - 2 years

Proficient in analyzing forex markets using technical tools and SMC-based strategy. Confident in interpreting trends and data for decision-making.

Office and Administration » Problem Solving

Experience: 1 - 2 years

Demonstrated ability to quickly identify and resolve customer concerns and trading-related issues independently.

Other Skills

Design » Graphic Design

Experience: 1 - 2 years

Designed social media content, business branding materials, and ad creatives for clients and personal brands using Canva and Adobe Photoshop.

Video Editing » Social Media Video Editing

Experience: 1 - 2 years

Freelance video editor since 2021, creating marketing content, daily vlogs, and social media ads using tools like CapCut and Adobe Premiere.

Customer Support » Technical Support

Experience: 1 - 2 years

Handled technical product and trading platform concerns for clients in previous BPO and trading-related roles.

Professional Services » Forex Trading » Technical Analysis

Experience: 2 - 5 years

Trading since 2022 with focus on Gold and USD pairs using Smart Money Concepts (SMC), order blocks, and price action strategies. Strong in risk management and funded account handling.

Marketing » Social Media Management » Social Media Marketing

Experience: 1 - 2 years

Experience editing content for Facebook and Instagram. Familiar with content scheduling and post engagement strategies.

Basic Information

Age
25
Gender
Male
Website
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Address
Tubod, Lanao del Norte
Tests Taken
IQ
Score:  132
DISC
Dominance: 48
Influence: 20
Steadiness: 20
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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