I am a reliable Client Support and AI Operations Specialist with several years of experience in customer service, technical support, and short-term rental operations. I have worked in Tier 2 support roles, handling escalations, troubleshooting issues, and supporting both customers and internal teams.
More recently, I worked in AI operations where I monitored and improved AI responses, created and maintained FAQs, onboarded clients, and coordinated with engineers using tools like LangSmith. I am detail-oriented, organized, and comfortable working independently in fast-paced environments.
I am known for clear communication, strong problem-solving skills, and a consistent focus on delivering accurate, high-quality support for clients and customers.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
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