As a seasoned BPO Operations & Support Specialist with over 8 years of hands on experience, I help busy teams and entrepreneurs stay organized, efficient, and error free.
Managed 200+ daily reservations across multiple platforms with 99.8?curacy
Led & coached a team of 10+ agents—cut onboarding time by 20% via streamlined manuals
Built automated Excel/Google Sheets dashboards to track KPIs, reducing reporting time by 50%
Expert in RingCentral, Citrix, AEM, Salesforce, SAP, Xero, QuickBooks, Google Workspace
Strong communicator: handled 1000+ calls and
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.