Erika

Experienced Customer Service & Virtual Assistant | Zendesk, CRM, E-commerce Supp

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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 11th, 2026 (4 days ago)

Member Since

April 6th, 2025

Profile Description

I've been working as a Customer Service Representative now for almost 3 years. I have experience being an inbound as well as outbound agent for those years. I've gain skilled on multi-tasking, strong communication, organizational, and problem-solving abilities to give satisfaction on handling and giving best service to customers who's in need of help and assistance.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Been doing a multi-tasking job for almost 3 years now and I've been both taking inbound and outbound calls to ensure that I can be able to help resolve customers issues and concerns.

Customer Support » Customer Service

Experience: 2 - 5 years

Years of experience with this field I learned some skills to help customers and give satisfaction services with their concerns. I've gained skills like Multi-tasking, Strong Communication, Organizational and Problem-Solving

Office and Administration » Problem Solving

Experience: 2 - 5 years

Being a Customer Service require a better understanding with the customers issues and concerns, but one of the things I assure is not just to listen but to make a solution to each concerns of the customers.

Marketing » Telemarketing » Outbound Calls

Experience: 2 - 5 years

Taking in calls where I would initiate the calls to the customer to further give them better assistance with their on going issues and concerns.

Other Skills

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cagayan de Oro, Misamis Oriental

Tests Taken: DISC
Dominance: 27
Influence: 24
Steadiness: 32
Compliance: 17: English
B2(Upper Intermediate)