Virtual Assistant, Underwriter, Bookkeeper, SMM

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 5th, 2024 (8 days ago)

Member Since

February 22nd, 2017

Profile Description

I am a versatile professional with over 14 years of experience in customer service, sales, marketing, payment processing, and bookkeeping for e-commerce businesses. Throughout my career, I've held roles such as Virtual Assistant, Data Entry Specialist, Admin Support, Email Support, Chat Support, Customer Service Rep, Sales Representative, Subject Matter Expert, and Quality Analyst. My diverse experience includes working for various websites and a BPO company, where I've consistently exceeded performance targets and resolved complex customer issues, leading to improved customer retention.

In my previous role as a Merchant Service Specialist with a leading provider of payment processing services for e-commerce businesses, I maintained positive client relationships and served as the main contact for payment processing matters. I developed custom solutions to meet client needs, provided ongoing support, and ensured seamless communication and strategy execution with internal teams. My responsibilities also included risk assessment and regulatory compliance, ensuring all transactions adhered to industry standards.

I also offer specialized bookkeeping services for e-commerce businesses, understanding their unique financial needs and challenges. My bookkeeping services help manage finances, track expenses, and ensure tax compliance, optimizing financial performance and supporting business growth.

I am a self-motivated professional who learns quickly, analyzes information effectively, and implements innovative improvements. My strong work ethic and enthusiasm, combined with my professional knowledge, position me to make a positive contribution to your company. I am dedicated to delivering the best possible merchant experience and helping clients grow their businesses with optimized payment systems, excellent customer service, and precise bookkeeping services.