Josanie

CSR (Chat/Email Support), Data Entry, Back Office Operations

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Overview

Looking for part-time work (4 hours/day)

at $2.48/hour ($240.00/month)

Associates degree

Last Active

July 15th, 2026 (today)

Member Since

March 23rd, 2025

Profile Description

I am an aspiring Virtual Assistant with a detail-oriented and customer-focused approach. I bring solid experience in customer service and back-office support, particularly through chat and email communication. Skilled in document validation and data entry, I take pride in delivering accurate and timely assistance to ensure smooth operations and exceptional customer satisfaction.

I am a quick learner and highly flexible, with a strong commitment to adapting to new challenges. While I may not yet have hands-on experience with digital tools, I am proactively building my knowledge through continuous research and self-guided tutorials.

I am very excited about the opportunity to be part of your team, where I can contribute my skills while continuing to learn and grow in a dynamic and supportive environment.

Top Skills

Experience: 2 - 5 years

Over the past few years, I have gained hands-on experience in flight booking and reservations, assisting customers with booking flights, modifying travel itineraries, and offering personalized travel recommendations. My role involved providing timely support for schedule changes, cancellations, and rebookings while ensuring a smooth and hassle-free travel experience. I consistently maintained a customer-focused approach, helping clients find the best travel options based on their preferences, budget, and needs.

Experience: 2 - 5 years

Currently working full-time as a Data Entry Processor with a focus on maintaining data accuracy and consistency. My role involves reviewing and entering information into internal systems, ensuring all records are complete, error-free, and in line with company standards.

Other Skills

Experience: 1 - 2 years

Experienced in providing chat support to assist customers with inquiries related to their account and order status, with a strong focus on sales and delivering a positive customer experience.

Experience: 2 - 5 years

Responsible for communicating with customers via email to provide updates on the status of their records or orders, ensuring clear, timely, and professional correspondence.

Basic Information

Age
30
Gender
Female
Website
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Address
Dasmariñas, Cavite
Tests Taken
IQ
Score:  109
DISC
Dominance: 26%
Influence: 17%
Steadiness: 26%
Compliance: 31%
English
C2(Advanced/Mastery)
Government ID
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