Overview
Looking for part-time work (4 hours/day)
at $2.88/hour ($272.72/month)
Bachelors degree
Last Active
April 26th, 2026 (54 days ago)
Member Since
March 17th, 2025
Profile Description
Im a full time Operations manager for a BPO Company. I have been working with the company for 6 Years onsite and want to start to transitioning to be working remote full time!
Below are the skill i have attained throughout the years with the company.
Team Leadership – Manages and motivates a team of agents/supervisors to meet performance goals.
Process Optimization – Ensures tasks are done efficiently and suggests improvements.
Client Management – Acts as a bridge between the client and the team, making sure expectations are met.
Performance Monitoring – Tracks KPIs (Key Performance Indicators) like productivity, quality, and customer satisfaction.
Problem-Solving – Handles escalations, resolves issues, and keeps things running smoothly.
Training & Development – Ensures employees are well-trained and continuously improving.
Reporting & Analytics – Prepares reports to analyze trends and performance.
Compliance & Policies – Ensures company and client policies are followed.
Budgeting & Resource Management – Manages resources effectively to keep operations cost-efficient.
Workforce Planning – Ensures the right number of people are available at the right time.
Top Skills
Advertising » Performance Tracking
Experience: 2 - 5 years
Office and Administration » Data Analytics
Experience: 2 - 5 years
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Coaching » Training and Development
Experience: 2 - 5 years
Other Skills
Marketing » Content Creation » Social Media Content Creation
Experience: Less than 6 months
Video Editing
Experience: Less than 6 months
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- cabuyao, laguna
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 38
- Influence: 18
- Steadiness: 20
- Compliance: 24
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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