Swimming Pool & Retail Sales CSR | Travel & HRM Consultant

Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Associates degree

Last Active

January 30th, 2026 (147 days ago)

Member Since

January 27th, 2025

Profile Description

I am a versatile customer service professional with expertise in travel consulting, retail sales, and pool-related services. With extensive experience in handling travel bookings, reservations, and customer inquiries, I specialize in providing exceptional service across multiple industries. I am skilled in using tools like Amadeus, Sabre, CRM, and WCC to resolve issues efficiently and ensure customer satisfaction. My background spans retail sales, technical product support, and hospitality, allowing me to adapt quickly and deliver excellent service in fast-paced environments.

Professional Experience:

WNS Global Services - Senior Associate Travel Consultant
Account:  Expedia and ---------- Travel Account
Tools used: Amadeus, Sabre, Fare Logix, Voyager, Expedia, Okta, Runway
Manage travel bookings, reservations, and cancellations with Amadeus and Sabre.
Customize travel itineraries and offer recommendations using Fare Logix and Voyager.
Provide efficient travel solutions while adhering to client preferences and budgets.

Intouch CX - Customer Service Associate
Account: Abercrombie & Fitch and Hollister Co.
Tools used: WCC, Customer login, Five9, A&F and Hollister website, Inkling
Assist customers with product inquiries using WCC and Customer.
Resolve customer complaints efficiently via Five9 and Inkling.
Process returns, exchanges, and guide clients on store policies.

One Contact Center - Customer Service Representative / Retail sales
Account: Intex Corp Recreation Corp - Swimming pools
Tools used: CRM, Soft phone, Intex Corp website, Intex work book.
Provided customer support for pool-related products.
Assisted customers with inquiries and troubleshooting for pools.
Managed retail sales for swimming pool products and accessories.

Stradella Hotel - Front Desk and Housekeeping
Greet guests, manage check-in and check-out processes efficiently.
Maintain housekeeping cleanliness and resolve guest requests promptly.
Handle customer inquiries, complaints, and provide service solutions.

Tong yang Shabu Shabu - Cashier and Server
Process customer payments quickly and accurately at the cashier.
Provide high-quality service and assist customers with menu selections.
Ensure cleanliness and organization in dining areas at all times.

Romantic Baboy - Receptionist / Cashier
Greet and assist customers, managing reservations and inquiries.
Handle guest check-ins and coordinate waiting lists effectively.
Provide prompt, professional service to guests throughout their visit.

Education:
De Castro Elementary School
Santa Lucia High School
STI College – Bachelor of Science in Hotel & Restaurant Management
College of Saint John Paul II Arts and Sciences – Associate in HRM

Vocational Training & Certifications:
Bread and Pastry Production NC II
Food and Beverage Services NC I, II, III, IV