Donnalyn

Filipino Virtual Assistant

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.74/hour ($912.00/month)

High school diploma

Last Active

April 27th, 2025 (426 days ago)

Member Since

January 15th, 2025

Profile Description

Hi,

I have been working in the BPO industry as a customer service representative chat for over a year. I handled Retail account international. My previous company provided me with many opportunities to learn. I acquired the skill of assisting customers by using positive scripting and manners.
Through my journey, I have developed the confidence and self-esteem necessary to establish connections with customers, as well as the tools and skills sets I possess.

These are my skillset:
GDS
Amadeus
Airline Reservation
Hotel Reservation
Dispatcher tools
USPS Tracker
FedEx Tracker
Good communication skills in Chat
Outbound calls
Live Agent
Time management
Critical Thinking
Hard working
Adaptability
Flexibility

I believe that I can contribute all my knowledge and skills to your business. Please don't hesitate to contact me for further information.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

I worked as a customer chat support in a Retail Account for 1 year. My responsibilities are assisting the customer via chat and help them processing their order, missing items, delayed/late order and damaged item.

Customer Support » Sales Support » Hotel Booking

Experience: Less than 6 months

This is is also my account in Teleperformce, Makati City. I handled it by chatting our customer and sending them an email. I helped them to solve their problem in reservation and assist them properly.

Virtual Assistant

Experience: 6 months - 1 year

I am a virtual assistant now for 7 months and this is a Direct client from United Kingdom, London. My responsibilities their is to reply every emails via cpanel. And to make sure the confidentiality of my client.

Other Skills

Office and Administration » Travel Planning » GDS

Experience: Less than 6 months

I worked as a customer service representative at Teleperformance, Makati City, Philippines for 4 months. My tasks there is to assist the customers with their travel plans. I helped them to book a flight using our tools the GDS manual and automatic.

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Muntinlupa City, Metro Manila

Tests Taken: IQ
Score: 102: DISC
Dominance: 45
Influence: 10
Steadiness: 22
Compliance: 23: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”