Reena
Virtual Assistant/Data and Social Media analyst/chat support
Verified
Overview
Looking for full-time work (8 hours/day)
at $2.00/hour ($384.00/month)
Bachelors degree
Last Active
August 26th, 2024 (670 days ago)
Member Since
August 26th, 2024
Profile Description
As a Bachelor's degree holder in Information Technology and with experience as a customer service representative, I am eager to contribute my technical and communication skills and passion to your organization.
My experience as a Bachelor's degree holder in Information Technology and as a customer service representative has instilled in me a strong work ethic, attention to detail, and a commitment to excellence. I have basic proficiency in Microsoft Tools, canva, salesforce, amadeus, meta business suite, basic written and verbal English skills, collaborative thinking, and a quick learning ability. By combining these skills with my academic background, I am confident in my ability to make valuable contributions to your company. I am particularly excited about the opportunity to collaborate with your team. I am keen on learning from experienced professionals and adding value to a dynamic and innovative work environment.
Top Skills
Customer Support
Experience: 1 - 2 years
I decided to leave my previous role as a customer service representative to pursue a career change. Throughout my journey, I acquired valuable technical skills such as using systems for travel bookings and sales. On a personal level, I experienced significant growth. Starting without any prior customer service experience, I enhanced my English-speaking, verbal and Written communication, attention to detail, and patience skills.
Other Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
In my previous job, as it was a travel account, we ensured that all cases and transactions were well-documented. We also utilized the system to send or request assistance from the support team to help customers resolve their concerns.
Office and Administration » Microsoft Power Point
Experience: 1 - 2 years
As an IT graduate, I frequently utilize Microsoft PowerPoint for presentations. Additionally, I excel in creating video edits using this software.
Office and Administration » Travel Planning » Amadeus
Experience: 1 - 2 years
In my previous job, which involved managing a travel airlines account for domestic and international flights, we utilized a specific system to create bookings, rebook flights, and perform various related tasks.
Marketing » Social Media Management » Meta Business Suite
Experience: Less than 6 months
I previously worked as a social media representative for a food company in our province. My tasks included graphic editing on Canva and ensuring the timely uploading of content on the company's Facebook page to attract customers. I was also responsible for responding to customer orders and inquiries through chat. I made it a priority to keep the Facebook page updated to meet the company's social media goals.
Design » Graphic Design » Canva
Experience: Less than 6 months
I enjoy editing images for my own inspirational quotes, Instagram stories, and digital presentations.
Basic Information
- Age
- 27
- Gender
- Female
- Website
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- Address
- Sampaloc, Manila
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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