Freelance Virtual Assistant (2018 – Present)
• Administrative tasks
• Web design
• Data entry
• Social media management
•
• Project management
• Landing page designing
• Graphic design (Photoshop/Canva)
• SEO and Google Analytics
• Shopify Development
• Wordpress Development
• Amazon FBA
• E-Commerce (Shopify/eBay/Amazon/Etsy/Woo Commerce/Square)
• Google Cloud/Azure/AWS (Networking/VPS)
Optum-United Health Group (
• Health Advisor
• Inbound/Outbound calls and
• Assist patients in making an educated, informed decision about their healthcare eligibility, benefits and claims.
eBay (
• Customer Service Rep
• Inbound/Outbound calls and
• Provides support for an e-commerce site by helping resolve issues between buyers and sellers.
Dell Computers (
• Technical Service Representative for Latitude/Optiplex/XPS (Hardware and Wireless support)
• Inbound/Outbound calls and
• Diagnose & troubleshoot network connectivity issue for wireless devices
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
MS Excel or Google Sheets
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Google Cloud/AWS/AZURE
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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