Customer Dispatch Specialist |NEMT Scheduler

Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Bachelors degree

Last Active

July 21st, 2026 (3 days ago)

Member Since

June 4th, 2024

Profile Description

Detail-oriented and highly organized professional with over 3 years of experience in the BPO industry, specializing in transportation dispatch, customer service, and virtual assistance. Proven ability to manage fast-paced environments while maintaining accuracy, efficiency, and excellent client communication.

I have more than 1 year of hands-on experience as a Virtual Assistant in the non-emergency medical transportation (NEMT) industry, where I handled scheduling, dispatch coordination, route management, and client support. I am skilled in coordinating drivers and clients, resolving issues in real time, and ensuring smooth daily operations with a strong focus on reliability and customer satisfaction.

Experienced in handling high-pressure situations, multitasking across multiple systems, and maintaining professional communication with clients, drivers, and tea ---------- mbers. I am also adaptable and quick to learn new tools and processes in order to improve workflow efficiency.

In addition, I have basic knowledge of social media management, including Facebook, Instagram, TikTok, and Threads, with experience in content posting, page monitoring, and engagement support. I am proficient in Google Workspace, Freshdesk, Canva, and CapCut, which I use to support productivity, documentation, and basic content creation.

Driven, dependable, and detail-focused, I aim to contribute strong organizational skills, problem-solving ability, and a customer-first mindset to any team I join

Skills & Expertise


Transportation Dispatch & Logistics Management


Customer Service & Client Relations


Virtual Assistance (Non-Emergency Medical Transportation ? 10 months)


Social Media Content Posting & Basic Management


Appointment Scheduling & Coordination


Multitasking & Problem-Solving


Time Management & Attention to Detail


Data Entry & Administrative Support


Technical Proficiency & Adaptability



Tools & Software


Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)


Microsoft Office (Word, Excel, Outlook)


CRM Tools (Freshdesk)


Social Media Platforms (Facebook, Instagram, TikTok, Threads ? Basic)


Creative & Editing Tools (Canva, CapCut)


Communication & Collaboration (Slack)



I am open to opportunities in dispatching, customer service, and virtual assistance. Looking forward to contributing my skills while continuing to learn and grow!
Let?s Connect!