I bring 5 years of experience working with the largest medical insurance company in the United States, where I served as both a customer service representative and an appeals coordinator. My expertise includes:
Handling inbound and outbound calls with professionalism
Insurance verification
Checking eligibility, benefits, and claim status
Appeals urgency verification
Prior authorization verification
Assisting patients in scheduling provider appointments
And much more
Throughout my career, I’ve received consistent positive feedback from the patients and clients I’ve supported.
I am HIPAA certified, ensuring that all patient information is handled with the highest level of confidentiality and security. My flexibility, dedication, and commitment to excellence allow me to adapt quickly to assigned tasks while always prioritizing the patient experience.
As your medical virtual assistant, I will align my goals with yours to help deliver exceptional healthcare services to your patients.
My name is Maria, and I’m truly excited about the opportunity to work with you.
Experience: 2 - 5 years
Checking eligibility, benefits and claim status appeals urgency verification prior authorization verification Assisting patients to have scheduled appointments to providers and many more i have numerous awards for my customer service and performance along with great feedback from the customers i have handled
Experience: 2 - 5 years
I am well experienced especially in, managing inbound and outbound calls for insurance verification
Experience: 6 months - 1 year
A customer service representative in an airline company where i gained experience in managing inbound and outbound calls, providing information to clients about itineraries and flight bookings.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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