Part of my job, I strive to provide exceptional customer service by addressing customer inquiries, resolving any issues that may arise, and ensuring a seamless booking process. I assist customers in booking flights, car rentals, and hotels, offering personalized travel recommendations and itineraries to enhance their travel experience. Additionally, I am responsible for handling our customer's post-booking requests such as changes and cancellation requests, reissuing tickets due to involuntary cancellations, refunds, and name correction. I am an expert in using GDS tools such as Sabre, Amadeus, Farelogix, and Apollo.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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