Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelors degree
Last Active
July 2nd, 2024 (725 days ago)
Member Since
April 2nd, 2024
Profile Description
Dedicated and adept by means of handling customer/client related issues with a total of seven years of experience in the customer service field through different BPO companies under Travel, Telco, Sales, Retention, Technical, Retail and Outbound accounts. Can cope with schedule changes/shifts, pressure and fulfill customer/client requests. Also has experience by means of management and supervisory handling for three years total.
Top Skills
Customer Support » Sales Support » Account Retention
Experience: 2 - 5 years
Worked with AT&T US under Sutherland Global Services as a retention specialist.
Office and Administration » Travel Planning
Experience: 2 - 5 years
Worked with Expedia US under Teleperformance PH for 2 years and 8 months.
Accounting » Accounts Receivable » Billing
Experience: 2 - 5 years
Worked as a billing expert under AT&T through VXI PH and Sutherland Global Services PH
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 5 - 10 years
Handled multiple sales account for both Travel and TELCO account under different BPO companies in the Philippines. Already an expert in handling sales transactions.
E-Commerce » Amazon
Experience: 1 - 2 years
Handled customers for Amazon US and Canada for a year and half under customer retail support, both voice and non-voice. Already has experience with handling tools for Amazon US and Canada also received multiple awards for Best CSR under Amazon US and Canada.
Customer Support » Customer Service
Experience: 5 - 10 years
Worked for multiple BPO companies in the Philippines under Customer Service role, already an expert in customer service handling.
Customer Support » Technical Support
Experience: 2 - 5 years
Handled customer service for technical assistance, adept in troubleshooting and fixing multiple technical issues both gadgets, appliance and connectivity.
Office and Administration » Travel Planning » Amadeus
Experience: 2 - 5 years
Already expert in handling the tool Amadeus for travel bookings and cancellations, also can handle customer retention.
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Maguindanao, Maguindanao del Norte
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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