Hello, I am an Experienced travel industry professional looking to transition to a Virtual Assistant role. Proven skills in customer service, organization, and time management. Tech-savvy and adaptable, with a commitment to providing efficient remote administrative support.
Experience: 10+ years
I have a 10 year long experience of providing support to customers via Phone, Chat, or Email through CRM. Thanks to my previous BPO companies.
Experience: 10+ years
I am proficient in navigating the Sabre GDS in terms of quoting air fares, search for flight itineraries, and ticketing.
Experience: 6 months - 1 year
In 2016-2017, I had the privilege to conduct training sessions on customer service and our company's core tool navigation. During this period, I was able to play a key role in equipping individuals with essential skills and knowledge to enhance customer service excellence and proficiency in utilizing our core tools.
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