Rachelle

Customer Support & Credentialing Specialist | Voice, Email & Chat Support

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

High school diploma

Last Active

March 10th, 2026 (109 days ago)

Member Since

January 22nd, 2024

Profile Description

Hi! I'm Rachelle May Sincero, a reliable Customer Support & Credentialing Specialist with professional experience handling voice, email, and chat support for international clients.

I help businesses deliver excellent customer service by resolving issues quickly, communicating clearly, and ensuring customers have a smooth and positive experience.

I have worked with BPO companies supporting technical support, healthcare credentialing, and customer service accounts, handling high-volume interactions while maintaining accuracy and quality.

What I Can Help You With:

• Customer Support (Voice, Email, and Chat)
• Healthcare Credentialing & Provider Enrollment
• Insurance Verification & Provider Assistance
• Technical Support & Troubleshooting
• Account Management & Customer Issue Resolution
• CRM Documentation & Data Entry
• Order Processing & Customer Inquiries

Tools I’m Experienced With:

• Zendesk
• Salesforce
• Microsoft Dynamics 365
• Jira
• Slack
• Zoom
• Microsoft Excel
• Quick Assist

If you're looking for a dependable support specialist who can represent your business professionally, I would be happy to work with you.

Top Skills

Experience: 2 - 5 years

Experienced in providing professional voice, email, and chat support while resolving customer issues efficiently and maintaining high satisfaction

Experience: 2 - 5 years

Handled high-volume customer inquiries through email using Zendesk and CRM systems with accurate documentation and timely responses.

Assisted healthcare providers with credentialing requirements, insurance verification, and provider enrollment with payers.

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  129
DISC
Dominance: 38%
Influence: 20%
Steadiness: 13%
Compliance: 31%
English
C2(Advanced/Mastery)
Government ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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“We're super thrilled to have found her!”

- Laurie Stephens

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