Hi! I'm Rachelle May Sincero, a reliable Customer Support & Credentialing Specialist with professional experience handling voice,
I help businesses deliver excellent customer service by resolving issues quickly, communicating clearly, and ensuring customers have a smooth and positive experience.
I have worked with BPO companies supporting technical support, healthcare credentialing, and customer service accounts, handling high-volume interactions while maintaining accuracy and quality.
What I Can Help You With:
• Customer Support (Voice,
• Healthcare Credentialing & Provider Enrollment
• Insurance Verification & Provider Assistance
• Technical Support & Troubleshooting
• Account Management & Customer Issue Resolution
• CRM Documentation & Data Entry
• Order Processing & Customer Inquiries
Tools I’m Experienced With:
• Zendesk
• Salesforce
• Microsoft Dynamics 365
• Jira
• Slack
• Zoom
• Microsoft Excel
• Quick Assist
If you're looking for a dependable support specialist who can represent your business professionally, I would be happy to work with you.
Experience: 2 - 5 years
Experienced in providing professional voice, email, and chat support while resolving customer issues efficiently and maintaining high satisfaction
Experience: 2 - 5 years
Handled high-volume customer inquiries through email using Zendesk and CRM systems with accurate documentation and timely responses.
Experience: 2 - 5 years
Assisted healthcare providers with credentialing requirements, insurance verification, and provider enrollment with payers.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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