Overview
Looking for full-time work (8 hours/day)
at $7.53/hour ($1,440.00/month)
Associates degree
Last Active
December 28th, 2023 (897 days ago)
Member Since
December 28th, 2023
Profile Description
Information Technology, Computer Science, or related field (preferred, but not required)
Proven experience in a customer service or technical support role is an advantage
Strong communication skills, both written and verbal, with a customer-focused approach
Familiarity with Windows and MacOS operating systems
Basic understanding of networking concepts
Proficiency in Microsoft Office Suite and other common software applications
Ability to work independently and collaboratively in a fast-paced environment
Exceptional problem-solving skills and attention to detail
Im looking for a part time or full time Job.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Assisted customers in resolving complex technical issues related to network connectivity and software functionality. Achieved a 95% customer satisfaction rate through clear communication and effective problem-solving. Conducted in-depth analysis of customer-reported issues, collaborated with cross-functional teams, and provided detailed feedback for product improvement. Developed and maintained comprehensive documentation for common technical issues and their resolutions. Led training sessions for new hires, sharing insights on common customer queries and effective troubleshooting techniques.
Systems Administration » Windows Administrator
Experience: 1 - 2 years
Handles Active Directory accounts and check there account validity, reset users account. Unlock users accounts. Grant log ins to the new hired employees with that specific tool. Specially Ecommerce tools, Harris, TCOMS, Jaywalk.
Office and Administration » Data Entry » Error Detection
Experience: 2 - 5 years
Fixing Order errors that got issues on Ecommerce Sites pass through TCOMS (Telecommunication Operations Management Systems). If the order needs more information, sending emails to the account managers who handle those specific Clients to gather more information before we process the order.
Other Skills
Software » Application Performance Management
Experience: 2 - 5 years
APM (Application Performance Management) is to ensure that applications meet or exceed performance expectations, deliver a positive user experience, and efficiently utilize computing resources. Here are key aspects and components of Application Performance Management:
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-lapu City, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.