Customer Service Associate

I have experience working in a call center where I specialized in handling escalations. I communicated with customers to resolve complex issues and ensured their concerns were addressed promptly and professionally. I also worked closely with other teams to find solutions and provide the best customer experience possible.

I have 10 years of experience as an event planner, successfully organizing weddings, corporate events, and private celebrations. I excel in managing every detail, including planning, budgeting, supplier coordination, and on-site execution, to ensure that events run smoothly and exceed expectations. My strong organizational skills, creativity, and ability to handle challenges make me a reliable and results-driven professional. I am passionate about creating memorable experiences that leave a lasting impression.

I have experience working in the healthcare industry, handling both voice and non-voice tasks. I assisted customers with inquiries, claims, and other concerns over the phone, ensuring clear and empathetic communication. On the non-voice side, I managed tasks like processing tax documents and payslips, making sure everything was accurate and on time. This role helped me develop attention to detail, strong organizational skills, and the ability to handle sensitive information professionally

I’ve got solid experience in handling liquidation and disbursing from my time in events management. I worked directly with suppliers, making sure everything was on track and delivered on time. I also took care of budgeting and keeping expenses in check, so everything ran smoothly and stayed within budget. I’m detail-oriented and good at juggling finances and supplier coordination to make sure events turned out great.