Abbha
General Virtual Assistant | Customer Service Representative
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Associates degree
Last Active
June 10th, 2026 (19 days ago)
Member Since
November 15th, 2023
Profile Description
Customer Support and Sales Professional with 4+ years of experience in the BPO industry, specializing in voice, chat, and
Experienced in handling billing inquiries, appointment setting, account management, customer issue resolution, and escalations in fast-paced, high-volume environments. Strong problem-solving, communication, and relationship-building skills with the ability to turn challenging customer interactions into positive outcomes.
Additionally, gained leadership experience through a Team Leader role, supporting team performance, coaching agents, monitoring productivity, and managing escalated concerns. Passionate about customer success, operational excellence, and continuous professional growth while contributing to business goals and customer retention.
Top Skills
Customer Support » Sales Support
Experience: 1 - 2 years
Office and Administration » Calendar Management
Experience: 6 months - 1 year
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Accounting » Accounts Receivable » Billing
Experience: 6 months - 1 year
Office and Administration » Account Management
Experience: 6 months - 1 year
Office and Administration » Email Management
Experience: 2 - 5 years
Design » Graphic Design » Canva
Experience: Less than 6 months
Office and Administration » Travel Planning » GDS
Experience: 1 - 2 years
Marketing » Appointment Setting » Calendly
Experience: 6 months - 1 year
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao
- Tests Taken
- DISC
- Dominance: 45%
- Influence: 11%
- Steadiness: 22%
- Compliance: 22%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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