SEO Optimization with Data Analytics | Digital Marketing with AI | Data Entry Sp

I worked on a telco account where I helped customers with their mobile and internet services, including answering billing questions, troubleshooting connection issues, processing plan changes, and making sure their concerns were resolved quickly and clearly. Offer upsells and upgrade for the devices.

I have experience in SEO optimization using data analytics and AI-driven digital marketing strategies, where I analyze performance data, improve website visibility, and create targeted campaigns to reach the right audience and drive better results.

I have extensive hands-on experience in customer service within the furniture industry, where I assist customers throughout the entire purchasing journey, from helping them choose the right products based on their needs and preferences, to accurately processing orders, coordinating and monitoring deliveries, and providing reliable after-sales support, including handling inquiries, resolving issues such as returns or damaged items, and ensuring a smooth, satisfying, and positive customer experience from start to finish.

On this role I will do the data processing and management, including entering, updating, and verifying information with a high level of accuracy. I am also skilled in customer support, handling inquiries through email, chat, and calls while maintaining professionalism and efficiency on there product in Shopify and Amazon. In addition, I am capable of managing transactions such as processing orders, payments, and claims while ensuring compliance with company procedures.