Genil
Virtual Assistant | Airbnb Resolutions Expert
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.83/hour ($736.00/month)
Bachelors degree
Last Active
January 14th, 2025 (517 days ago)
Member Since
June 5th, 2023
Profile Description
I am a results-driven BPO professional with extensive experience in customer service, conflict resolution, and sales. As a Resolutions Ambassador at TDCX, I collaborated with Airbnb, managing complex customer cases and delivering high-quality solutions to enhance satisfaction. Skilled in CRM tools, communication, and problem-solving, I am now seeking opportunities as a virtual assistant, customer support specialist, or in similar roles where I can contribute to business success and continuous growth.
Top Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 6 months - 1 year
In-depth knowledge of Airbnb platforms, policies, and processes to effectively resolve user issues.
Customer Support » Customer Service
Experience: 5 - 10 years
Proven ability to provide top-notch service and exceed customer expectations.
Office and Administration » Communication
Experience: 5 - 10 years
Exceptional communication skills, both written and verbal, with experience coordinating between multiple teams, stakeholders, and clients. I ensure seamless communication and maintain positive relationships across all touchpoints.
Other Skills
Customer Support » Customer Service » Conflict resolution
Experience: 6 months - 1 year
Skilled in mediating disputes and delivering effective solutions in high-pressure situations.
Customer Support » Sales Support » Ticket Booking
Experience: 6 months - 1 year
Experience in driving sales through phone calls, negotiations, and closing deals.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 45%
- Influence: 12%
- Steadiness: 20%
- Compliance: 24%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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