Laragie

Customer Service Advocate|QA Specialist|Experienced Medical Receptionist|Appoint

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 19th, 2026 (yesterday)

Member Since

April 17th, 2023

Profile Description

Experienced professional with 9+ years in Customer Service and Quality Assurance within the BPO industry. Currently transitioning into Virtual Assistance with a focus on Appointment Setting and Cold Calling. Skilled in customer communication, lead generation, objection handling, CRM management, and appointment scheduling. Reliable, detail-oriented, and committed to helping businesses grow through excellent client engagement and support.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

I’m equipped in handling questions regarding benefits and eligibility and even checking the status of medical claims.

Customer Support » Sales Support

Experience: 2 - 5 years

Office and Administration » Quality Assurance

Experience: 1 - 2 years

Audited customer service calls for quality compliance, provided feedback and coaching to improve performance, and created reports to support data-driven decisions and enhance customer satisfaction.

Other Skills

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Muntinlupa City, NCR

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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